Privacy Policy
Diamond Diagnostics
Diamond Diagnostics respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, booking requests, newsletter signup, email, phone, or other direct communication.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
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First and last name
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Phone number
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Email address
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Vehicle year, make, model, drivetrain, and engine information
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Details about your vehicle concern or service request
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Newsletter signup information
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Any other information you choose to provide when contacting us
We may also collect limited website usage information through cookies, analytics tools, and similar technologies.
Sharing of Information
We may share your personal information only when reasonably necessary, including with:
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Service providers who help us operate our website, booking forms, email, marketing, analytics, or business systems
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Business partners or vendors who assist in providing services to Diamond Diagnostics
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Legal or regulatory authorities if required by law
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Any third party that receives personal information from us is expected to handle it responsibly and only for the purpose required.
Consent
By providing personal information to Diamond Diagnostics, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us. Please note that withdrawing consent may limit our ability to provide certain services, respond to inquiries, or manage appointments.
Email and Marketing Communications
If you subscribe to our newsletter or agree to receive updates, we may contact you with news, offers, promotions, reminders, or service related information.
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided, or by contacting us directly by Email.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use the site, support website performance, and help deliver relevant advertising or remarketing.
Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.
Google Analytics
We may use Google Analytics or similar tools to better understand how visitors interact with our website. These tools may collect information such as pages visited, time spent on the site, browser type, device type, general location, and referral source.
This information is used in aggregate and does not personally identify you.
You can opt out of Google Analytics by installing the Google Analytics opt out browser add on or by adjusting your browser cookie settings.
Security
We take reasonable precautions to protect your personal information both online and offline.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
Our website may contain links to third party websites or services. Diamond Diagnostics is not responsible for the privacy practices, content, or security of third party websites.
Accessing or Updating Your Information
You may request access to, correction of, or deletion of your personal information by contacting us at:
Diamond Diagnostics
8639 Quaker Rd.
St. Thomas, ON N5P 3S6
Phone: 519-709-4701
Email Us
Applicable Law
This Privacy Policy is governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:
Diamond Diagnostics
8639 Quaker Rd.
St. Thomas, ON N5P 3S6
Phone: 519-709-4701
Updates to This Privacy Policy
Diamond Diagnostics may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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Effective Date: April 25, 2026